[Lyn]

Don’t panic about the 72hrs. Is it business days? Weekends? In country Qld, mail often gets delayed or maybe you couldn’t collect it immediately. As long as you specify in your letter that you received it on a given date and the date of your letter is within 72hrs from that date, that should suffice. It’s best practice to have the PO stamp it within 72hrs from date of receipt but I don’t always get to town in the timeframe. Yes, apologising and asking for forgiveness resets it and you remain in honour.